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Request a refund

Need a refund for your flight? Whether your request is due to a cancellation, a significant delay or another reason, we are here to help you. Fill out our simple and secure form to start your request.

Your refund request will be processed within a maximum of 4 weeks from the date we receive all required and compliant documents.

NB: Refunds are governed by our General Terms and Conditions of Sale and transport. Click here to consult our conditions.