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Madagascar Airlines Privacy Policy
Who Are We?
Madagascar Airlines is Madagascar’s national airline, formed through the merger of Air Madagascar and Tsaradia. We operate domestic flights throughout Madagascar using ATR 72 aircraft.
Our Commitment to Your Privacy
Your privacy is our top priority at Madagascar Airlines. We are committed to handling your personal information with the utmost care. This policy outlines how we collect, use, and protect your data when you interact with our website (madagascarairlines.com, tsaradia.com, airmadagascar.com) and our services.
Information We Collect
To provide you with our services, we may collect the following information:
- Personal Information: Your name, address, contact details, and payment information.
- Travel Preferences: Your flight history, destination preferences, and loyalty program information.
- Technical Information: Your IP address, device information, and browsing habits.
How We Use Your Information
We use your information to:
- Process your bookings and payments.
- Provide you with personalized offers and services.
- Improve our website and services.
- Comply with legal and regulatory requirements.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to:
- Access your personal information.
- Correct any inaccuracies in your information.
- Request the deletion of your information.
- Object to the processing of your information.
Cookies
We use cookies to enhance your browsing experience. You can adjust your browser settings to manage cookie preferences.
Changes to This Policy
We may update this policy from time to time. Please refer to this page for the latest version.
Contact Us
If you have any questions about our privacy policy, please contact our Data Protection Officer at [email protected].
Consent to the use of cookies.
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your consent status or the withdrawal of consent
- Your anonymised IP address
- Information about your Browser
- Information about your Device
- The date and time you have visited our website
- The webpage url where you saved or updated your consent preferences
- The approximate location of the user that saved their consent preference
- A universally unique identifier (UUID) of the website visitor that clicked the cookie banner