Madagascar Airlines Cookie Policy

At Madagascar Airlines, we are committed to protecting your privacy. This Cookie Policy explains how we use cookies and similar technologies to collect information when you use our website and services.

Automatic Information Collection 

When you use our services, we automatically collect certain technical information such as your browser, operating system, internet service provider, and geographic location. We collect this data through cookies, web beacons, and mobile geo-location tools to personalize and optimize our services, including across different devices.

This information may be linked to your personal data to help us understand your interests and provide you with relevant advertising, such as offers for similar flights on our services or third-party websites.

We work with Google, including its Google Analytics service. For more information on how Google uses your data, please review Google's privacy policy.

Cookie Management 

You can control the use of cookies by adjusting your browser settings. Most browsers allow you to accept or reject cookies or to receive a notification whenever a cookie is stored. If you choose to reject cookies, some features of our services may not be accessible.   

Types of Cookies Used

  • Customization Cookies: These cookies remember your preferences (language, country, login ID) to personalize your browsing experience.
  • Performance Cookies: These cookies collect data about your activity to optimize your experience, such as tracking the pages you visit and any errors you encounter.
  • Advertising Cookies: These cookies record your interactions with our site and third-party sites to offer relevant ads based on your interests.

Third-Party Services and Content 

Some content and features on our site are provided by third parties, such as social media plugins (e.g., Facebook "Like" button). These partners may collect information about your activity on our site, even if you do not interact with them. We recommend that you review their privacy policies for more information on how they collect and use your data.

Use of Personal Information 

We use your personal data to process your bookings and respond to your inquiries. Your information may also be used for administrative, marketing, and analytics purposes, including payment verification, improving our customer service, and managing communication preferences.

For unaccompanied minors, we also collect contact information for legal representatives and persons responsible for the child at the departure and arrival airports.

Data Retention and Security 

Your data is retained for a reasonable period, taking into account legal obligations and the frequency of your use of our site. If you create an account, we retain your information for as long as your account remains active. We implement all necessary measures to ensure the confidentiality and security of your personal data.

International Data Transfer 

Your data may be transferred between Madagascar and France to facilitate the provision of our services. These transfers comply with legal requirements regarding data privacy and security.

Your Rights 

You have the right to access your personal information, request its correction or deletion. These rights also include data portability and the right to object to the processing of your personal data. For any request, please contact our data protection officer at [email protected].

Policy Updates 

This privacy policy is updated regularly. The last revision was on 14/07/2022 and replaces all previous versions. We will notify you of any future changes before they take effect.