Aware of the inconvenience caused by the cancellation of Paris-CDG flights (scheduled from August and December 2024), Madagascar Airlines (code MD, established in April 2022, launched in 2024) is implementing a structured and progressive refund process for the affected tickets. The airline is committed to processing these requests as quickly as possible, despite a still fragile operational context.
To meet the expectations of its passengers, Madagascar Airlines has developed a structured and progressive refund plan. Refunds will be processed according to the following schedule:
Madagascar Airlines encourages its customers to register their requests only once and in chronological order of occurrence, to avoid slowing down the processing. Files will be processed in accordance with the fare conditions of each ticket, ensuring efficient and fair management.
For any further information, passengers are invited to consult the official communication channels of the airline.