Our Service for Unaccompanied Minors

When traveling solo, your child will be under the watchful eye of our dedicated staff from check-in to arrival.

How to book a flight for an unaccompanied minor?

Trust Madagascar Airlines to accompany your child throughout their journey!

Our Unaccompanied Minor assistance service ensures their safety and comfort from departure to arrival.

This service is subject to a fee (50,000 MGA per trip). It can be purchased at our sales offices, via our call center, or directly at the airport.

Simple and secure booking procedure

• Contact our call center or visit a Madagascar Airlines agency
• Prepare the following information:
  • Your complete contact details
  • Detailed contact information of the person meeting the child (name, phone number, address)

Accompaniment conditions and security

Before departure

• Tickets must be booked by an adult over 18 years old
• A consent form must be completed and signed by the parent(s) or legal guardian
• ID proof of the signatory is required
• The parent or guardian must remain at the airport until the plane takes off

During the journey

Our teams ensure constant supervision:

• Personalized assistance at the airport
• Care by flight attendants during the flight
• Regular communication with parents about the progress of the journey

Connecting flights

Our service guarantees:

• Continuous accompaniment between flights
• Secure transmission of documents to the next flight crew
• Full support in case of cancellation or delay

Upon arrival

Our child handover procedure includes:

• Welcome by our ground team
• Collection of baggage and travel documents
• Thorough verification of the designated adult's identity
• Mandatory signature confirming custody transfer

Important age restrictions

• Children under 4 years old: cannot travel alone
• Children aged 4–11 only accepted.
• Dedicated flight attendant service possible subject to availability (contact us for more information)

Madagascar Airlines is committed to providing premium accompaniment service to ensure every child travels in the best conditions of safety and comfort.

For any booking or additional information, contact our customer service at [number] or visit your nearest agency.